News

SiteNow Articles

Root Cause Analysis: March 25, 2025, SiteNow Outage

Wednesday, May 7, 2025
On March 25, 2025, a misconfigured .htaccess redirect rule caused an outage affecting all SiteNow v2/v3 websites. The redirect, intended to support a single newly launched campus website, inadvertently redirected traffic for all SiteNow websites to the new website and caused an infinite redirect loop for the destination website.

Updates from April 2025

Thursday, May 1, 2025

Updates from March 2025

Tuesday, April 1, 2025

Follow-up to March 25, 2025 SiteNow outage

Wednesday, March 26, 2025
Learn more about our response to the SiteNow outage on March 25, 2025. This article covers our initial assessment, a timeline of events, and provides instructions for those experiencing the cached redirect issue.

Updates from February 2025

Friday, March 7, 2025

Banner ready: How to tell Iowa’s story without overloading your users

Tuesday, March 4, 2025
The banner is a fantastic tool—when used correctly, it can amplify the Iowa story like nothing else. With the right combination of visuals, concise messaging, and clear calls to action, the banner becomes a dynamic way to grab attention and engage users. Let’s dive into how you can harness the full power of this component while keeping it visually appealing and effective.

Get your collections in order: A guide to using the component wisely

Thursday, February 27, 2025
The collection component is an incredibly versatile tool for your SiteNow website. Like any tool, it requires thoughtful application to maximize its potential and maintain a user-friendly and accessible site. By keeping a few key considerations in mind, you can ensure that your content remains well-structured, accessible, and engaging for all users.

Updates from January 2025

Monday, February 17, 2025

How to share the Iowa story using the article content type on your website

Monday, January 13, 2025
As a website owner, one of your key challenges is sharing timely, relevant information with your audience. But how can you make sure that your content stays fresh and easily accessible? The solution lies in using the Article content type. In this post, we’ll dive into the best practices for using the article content type and point out common mistakes to avoid.

Updates from December 2024

Thursday, January 9, 2025