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SiteNow Articles
Summer 2025 virtual office hours
Tuesday, June 10, 2025
The OSC Web Team is launching weekly virtual office hours every Tuesday from 3–4 p.m., starting June 10. This is an informal space for you to attend with your website questions or issues.
Root Cause Analysis: March 25, 2025, SiteNow Outage
Wednesday, May 7, 2025
On March 25, 2025, a misconfigured .htaccess redirect rule caused an outage affecting all SiteNow v2/v3 websites. The redirect, intended to support a single newly launched campus website, inadvertently redirected traffic for all SiteNow websites to the new website and caused an infinite redirect loop for the destination website.
Follow-up to March 25, 2025 SiteNow outage
Wednesday, March 26, 2025
Learn more about our response to the SiteNow outage on March 25, 2025. This article covers our initial assessment, a timeline of events, and provides instructions for those experiencing the cached redirect issue.
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