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SiteNow Articles

Summer 2025 virtual office hours

Tuesday, June 10, 2025
The OSC Web Team is launching weekly virtual office hours every Tuesday from 3–4 p.m., starting June 10 through the end of July. This is an informal space for you to attend with your website questions or issues.

Updates from May 2025

Thursday, June 5, 2025

Root Cause Analysis: March 25, 2025, SiteNow Outage

Wednesday, May 7, 2025
On March 25, 2025, a misconfigured .htaccess redirect rule caused an outage affecting all SiteNow v2/v3 websites. The redirect, intended to support a single newly launched campus website, inadvertently redirected traffic for all SiteNow websites to the new website and caused an infinite redirect loop for the destination website.

Updates from April 2025

Thursday, May 1, 2025

Updates from March 2025

Tuesday, April 1, 2025

Follow-up to March 25, 2025 SiteNow outage

Wednesday, March 26, 2025
Learn more about our response to the SiteNow outage on March 25, 2025. This article covers our initial assessment, a timeline of events, and provides instructions for those experiencing the cached redirect issue.

Updates from February 2025

Friday, March 7, 2025

Banner ready: How to tell Iowa’s story without overloading your users

Tuesday, March 4, 2025
The banner is a fantastic tool—when used correctly, it can amplify the Iowa story like nothing else. With the right combination of visuals, concise messaging, and clear calls to action, the banner becomes a dynamic way to grab attention and engage users. Let’s dive into how you can harness the full power of this component while keeping it visually appealing and effective.

Get your collections in order: A guide to using the component wisely

Thursday, February 27, 2025
The collection component is an incredibly versatile tool for your SiteNow website. Like any tool, it requires thoughtful application to maximize its potential and maintain a user-friendly and accessible site. By keeping a few key considerations in mind, you can ensure that your content remains well-structured, accessible, and engaging for all users.

Updates from January 2025

Monday, February 17, 2025