News

SiteNow Articles

Updates from August 2025

Tuesday, August 5, 2025

Updates from July 2025

Tuesday, August 5, 2025

Updates from June 2025

Monday, July 7, 2025

Summer 2025 virtual office hours

Tuesday, June 10, 2025
The OSC Web Team is launching weekly virtual office hours every Tuesday from 3–4 p.m., starting June 10. This is an informal space for you to attend with your website questions or issues.

Updates from May 2025

Thursday, June 5, 2025

Root Cause Analysis: March 25, 2025, SiteNow Outage

Wednesday, May 7, 2025
On March 25, 2025, a misconfigured .htaccess redirect rule caused an outage affecting all SiteNow v2/v3 websites. The redirect, intended to support a single newly launched campus website, inadvertently redirected traffic for all SiteNow websites to the new website and caused an infinite redirect loop for the destination website.

Updates from April 2025

Thursday, May 1, 2025

Updates from March 2025

Tuesday, April 1, 2025

Follow-up to March 25, 2025 SiteNow outage

Wednesday, March 26, 2025
Learn more about our response to the SiteNow outage on March 25, 2025. This article covers our initial assessment, a timeline of events, and provides instructions for those experiencing the cached redirect issue.

Updates from February 2025

Friday, March 7, 2025