The SiteNow platform is comprised of custom solutions built on top of several open-source projects. Sometimes issues arise that cannot always be addressed immediately because they rely on a solution that comes from the open-source community. We do what we can to document, workaround and temporarily patch issues here. Below is list of known issues that affect the majority of SiteNow v2/v3 websites. Please contact us to report additional issues and/or workarounds.
When adding new media through the Media Library, it's possible to add more than the allowed number of media items. This prevents the page from being saved and doesn't allow you to open the media library to fix the issue.
Workaround: Reload the edit/layout page.
Spam protection (Antibot) on webforms is preventing navigation on multi-step forms.
Workaround: Turn on AJAX within the webform's settings.
Too many layout builder blocks within a section or a page can cause a degraded editing experience and possible out of memory errors for visitors.
Workaround: Structure layout content across more than one page.
Webmasters get an access denied message when trying to manage people at /admin/people
Contact us to have us clear the website cache.
When trying to login, users see a "HTTP Status 400 - Bad Request" message in their browser.
Clear your browser cookies: https://its.uiowa.edu/support/article/719.