Responsive design version of ITS site

Information Technology Services

This is the primary support site for Information Technology Services at the University of Iowa. This site provides information for faculty, staff, and students regarding services supported and/or offered by ITS.
Problem: 
ITS needed a site that would provide visitors with static information on how to access and use IT services as well as time sensitive information about events and outages and news items. The old ITS site had hundreds of static web pages providing information for users, and designing an architecture that provided this same information and more in an easily navigable way was a key priority.
Solution: 
A complex architecture that allowed information to be added by multiple users and vetted through service owners was implemented. In addition, the concept or service centers and support centers was architected to allow content for specific services to be displayed in multiple areas of the site according to the type of content - news, alert outage, instructions for use, etc.
Points of interest: 
Content moderation
Audience based navigation